Browse jurisdiction terms and account rules
Our legal position is straightforward: the terms on this page describe how we handle access, records, and account changes, and they apply only where local law permits. When an account uses DANA, OVO, GoPay, or QRIS, we keep the payment reference tied to the same profile
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so support can match the record quickly. If you request a change, we may ask for the registered email, phone number, and a device check before we touch the file. We also show the current version of this page when rules change, so you can see
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what applies before you continue. If your region is not eligible, we stop the flow early and tell you which contact path to use for a manual follow-up under the same account record.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.